How to present Customer Service on a Resume

Posted by Traralgon Resume on 13 Feb 2026

When trying to get a customer service job, it’s essential to list your relevant knowledge and experience in your resume. A well-written and professional resume can make an enormous difference in getting the job you’ve been hoping for. Here at Traralgon Resume, we specialize in resume writing to ensure that you stand out the competition. In this post, we’ll give you tips on how to describe the level of customer service in your resume.

  1. Use action verbs. When you are describing your customer experience make use of action verbs like "assisted," "resolved," or "responded." These verbs show that you are actively involved in the work of customer service and achieved outcomes.
  2. Include specific job duties and responsibilities: Be precise when you describe your customer service experience. Instead of declaring that you "worked in customer service,"" you should say "managed a team of customers service representatives and handled customer complaints."
  3. Offer metrics: Include relevant metrics such as customer satisfaction rates , to prove the effect of your efforts. For example, "increased customer satisfaction by 15% with effective method of problem-solving."
  4. Make your resume more tailored: Customize your resume for the customer service position that you’re applying for. Highlight the experience and skills which are relevant to the position.
  5. Ask for professional help and proofread: Proofread your resume before uploading it to ensure it is error-free. If you need assistance seek professional assistance with Traralgon Resume.

If you follow these advices follow these suggestions to create an effective customer service resume that effectively highlights your relevant experiences and expertise. Keep in mind to adapt your resume to the specific job that you’re applying for and check it for errors before submitting it. Traralgon Resume can also assist with the creation of a strong resume that displays your capabilities and expertise.

A very professional service that achieves fantastic results. With my new look resume and cover letter, I applied for a job on Monday and had an offer by Friday. Highly recommended.
Joshua Booyens
Traralgon Resume were approached by me 2 years ago to complete my professional CV and Cover letter, the service was fast, efficient and of the highest quality. Recently I once again approached Tanja to update my CV and cover letter at short notice, the service provided was once again of the highest standard.
Gavin Derks
Just had my Resume updated. Very fast and Professional service. Thank you Tanja.
Dave B
Thanks you so much, very professional & knowledgable about what I actually needed for my resume. Highly recommend
Ja C
I had an amazing experience with their service. This includes timely response, friendly service, professionalism, attention to details and high quality of the final product. Thank you for the wonderful experience.
Vaneeshal Shivali
I am very happy to have gone with Traralgon resume. Great customer service, and the work they put in writing resumes and cover letters is outstanding. Thank you!
Edmon Toma
Got a good paying job because of their resume.
Stalin Sunny
Positive: Professionalism, Quality Tanja is fantastic, she was quick to respond, professional and provided me with a resume that far exceeded my expectations. Very happy, highly recommend
Arohaina Lomas
Very friendly staff with prompt service - They will leave you smiling with the results!
Marjaex
I moved to Australia 2.5 years ago. After feeling stagnated in my job, I started to look at my resume again and attempted to update it. After realising it was extremely outdated, I enlisted the help of Perth Resume. Tanja was great, very prompt at replying to any queries I had and returned an updated resume, cover letter and LinkedIn profile within 3 business days. I must say the documents look great. Highly recommended.
William Worsley
How to Describe Customer Service on a Resume

Resume

We provide professional resume writing services.

How to Describe Customer Service on a Resume

Cover Letter

We provide professional cover letter writing services.

How to Describe Customer Service on a Resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to Describe Customer Service on a Resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We offer expert resume writing services and our very seasoned resume writers will make sure your new resume sticks out among the crowd.

We are a team of highly qualified and experienced HR professionals, recruiters, and consultants who are committed to delivering an exceptional, well-written cover letter or resume.

We pride ourselves on our extensive knowledge of top-practice hiring methodologies and Australian recruitment standards. Plus, our expertise in a vast variety of industries and professions means that we can create a high-quality, powerful resume that suits your personal requirements.

Our goal is to provide you with a striking and impressive resume that is perfectly optimised for success in Traralgon‘s competitive job market.

We provide a 100% satisfaction guarantee on all of our services, so you can be confident that you will be happy with your new resume or cover letter.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 648 974