How to Describe Customer Service on a Resume
When applying for a customer service job, it’s important to highlight your relevant experience and skills on your resume. A well-written resume can make a a big difference in getting the job you want. The team at Traralgon Resume, we specialize in offering professional resume writing services to assist you in standing out your competitors. In this article, we’ll provide tips on how to present the quality of service you provide on your resume.
- Utilize action verbs: When discussing your customer service experience using action verbs, such as "assisted," "resolved," or "responded." These verbs indicate that you’ve been actively involved in customer service and achieved outcomes.
- Make sure to include specific job duties and responsibilities. Be specific in your description of your customer service experience. Instead of simply saying "worked in customer service,"" write "managed an entire team of customer service representatives and handled complaints from customers."
- Incorporate relevant metrics such as customer satisfaction levels to show the effect of your efforts. For instance, "increased customer satisfaction by 15% with effective problem-solving techniques."
- Customize your resume: tailor your resume according to the customer service position you’re applying for. Include the relevant skills and experience that are relevant to the job.
- Ask for professional help and proofread: Proofread your resume before sending it out to ensure it’s not erroneous. If you need assistance look into professional help through Traralgon Resume.
With these suggestions and guidelines, you can write your own customer service resume which effectively highlights your relevant experiences and expertise. Make sure you adapt your resume to the specific job you’re applying to and check it for errors before submitting it. Traralgon Resume can also assist you in creating an effective resume that highlights your strengths and expertise.
